E-commerce
For many companies, e-commerce is where the commercial strategy changes first. SalesQuarters finds the commercial leaders who can drive that change.
We work for family businesses that want to grow online, for PE portfolio companies with a digital growth plan and for corporates moving into direct sales.
No longer a channel on the side
For many companies, e-commerce is no longer a separate channel. D2C transformations, new revenue models and ever more automated customer contact are changing how things are sold. That calls for a different kind of commercial leader than the traditional sales organization is used to. And you rarely find one in your own sector.
What this asks of a commercial leader
Customers are often skeptical at first of a chatbot or an algorithm that recommends something to them. If it works well, they end up buying just as easily. But every form of automation has its own demands: a chatbot in customer service needs something different from a recommendation algorithm in the web shop. Automating is not a one-time choice. It is a decision for every touchpoint, and that decision belongs with the commercial leader.
People still matter too. With an expensive or complex product, where the customer hesitates, good advice at the right moment still makes the difference. The best e-commerce leaders know exactly where that moment is.
How we search
Development Driven Search® looks for the leader for whom your assignment is the logical next step. In e-commerce we deliberately search across sector boundaries, for someone who understands customer psychology as well as technology. And who can bring a traditional organization along.
From intake to signed contract takes 8 to 12 weeks on average.
Discuss your vacancy with SalesQuarters. Call +31 20 226 90 00 or email info@salesquarters.nl. A first conversation commits you to nothing. Would you like to hear how it went for others first? We will put you in touch with a client as a reference.
Where we have done this
Ford Netherlands moved from wholesale to direct sales to consumers, including e-commerce. We found the Head of eCommerce & Marketing and the specialists around that role, with a retail mindset rather than an automotive background. Ford's management: "We have already achieved very good results in the first year."
Want to talk it through?
Is your organization facing a D2C step or a new online strategy? In a first conversation we look together at which leader fits.
Call SalesQuarters on +31 20 226 90 00 or email info@salesquarters.nl.
Who we help
- D2C brands
- Marketplaces
- Digital-native brands
- Omnichannel retailers
Frequently asked questions
Which e-commerce roles do you recruit for?
E-commerce Director, Head of eCommerce, Head of Digital Sales, D2C and marketplace leaders, and commercial directors with a digital portfolio.
Do you only search within e-commerce?
No. For a D2C transformation we often look for people from other sectors, as we did at Ford. What counts is experience with the change, not with your product.
How long does a search take?
8 to 12 weeks on average from intake to signed contract.