Development Driven Search®: Wijs & van Oostveen strengthens commercial team for sustainable growth
See how we helped Wijs & van Oostveen
The challenge
Wijs & van Oostveen, an established asset manager with nearly forty years of experience, faced a commercial challenge. With a growing client base of 12,000 clients and increasing interest in their three focus areas – personal wealth management, their pension product JOUW, and the award-winning ABS Fund – the company needed to strengthen its commercial capacity.
The challenge was twofold: on one hand, the company wanted to grow to a team of 38 professionals with new commercial talent; on the other hand, CEO Steven Sarphatie was confronted with a labor market in which suitable candidates were hard to find. The specific search for sales and wealth management professionals proved problematic.
"In the beginning, nothing worked," says Sarphatie. "We preferred not to poach employees from competitors, and with bankers we missed the cultural fit."
The approach: Development Driven Search®
SalesQuarters was engaged because of its specialization in finding sales leaders in complex markets. The Development Driven Search® methodology consisted of:
- In-depth analysis of the actual need – Instead of simply searching for people with a financial background, SalesQuarters analyzed which competencies and qualities were truly needed for success at Wijs & van Oostveen.
- Broadening the candidate pool – By thinking outside the beaten path, SalesQuarters also focused on sectors that weren't immediately obvious, but where the desired competencies were nonetheless present.
- Focus on cultural fit and development potential – Not only current skills, but also growth potential and alignment with the values of Wijs & van Oostveen were decisive.
- Guidance throughout the entire process – SalesQuarters guided both the candidates and Wijs & van Oostveen throughout the entire selection and onboarding process.
A surprising insight: hospitality proved to be an excellent source of customer-oriented professionals.
"Look at hospitality, where people are very customer-oriented. Moreover, you don't have the problem of professional deformation there."
Steven Sarphatie - CEO Wijs & van Oostveen
The result
The collaboration with SalesQuarters resulted in the successful hiring of five new employees in 2023: four wealth managers and one marketer. These additions directly contributed to the commercial strength of Wijs & van Oostveen. The results proved measurable:
- Improved client service with a more personal and customer-oriented approach
- Increased reach among potential clients
- Strengthened commercial foundation for further growth
Steven Sarphatie is clear about the added value:
The SalesQuarters added value
By applying Development Driven Search®, SalesQuarters made a valuable contribution to the success of Wijs & van Oostveen. The added value of the approach lay in:
- Out-of-the-box thinking – By looking beyond the financial sector, candidates were found who would otherwise have remained out of sight.
- Priority on cultural fit – The focus was not only on technical knowledge, but specifically on personality and customer orientation, which proved crucial for Wijs & van Oostveen.
- Long-term perspective – Instead of quickly filling vacancies, SalesQuarters focused on sustainable matches that also add value in the long term.
- Evidence-based approach – Through in-depth analysis of success factors in the specific context of Wijs & van Oostveen, targeted candidate profiles were developed.
For Wijs & van Oostveen, the commercial expansion was a strategic investment decision that directly contributes to their ability to optimally serve their growing client base and continue growing in a demanding market.
"Thanks to our new commercial team, we reach more potential clients, whom we can now also serve in a more personal and customer-oriented way."
Ready for more grip on sales growth?
Approach your sales leadership decisions as investment decisions and achieve maximum return with SalesQuarters. Contact Bart Dietz. bart.dietz@salesquarters.nl or +31 20 226 90 00
Want to discuss your situation?
Call or email Bart Dietz
Partner at SalesQuarters